Return Policy :

At Human Spares, we strive to deliver only genuine and quality products. If you are not fully satisfied with your purchase, we are here to help—subject to the policy outlined below.

✅ Eligibility for Returns :

Returns are accepted within 7 days from the date of delivery.

The item must be unused, uninstalled, and in original condition with intact packaging, labels, and accessories.

Products must be returned in resalable condition.

❌ Items Not Eligible for Return :

Sale or discounted items.

Digital products.

Used, installed, or damaged products.

Any item without original packaging.

🎥 Mandatory Unboxing Video :

A clear unboxing video is compulsory for all return requests.

The video must show the sealed package before opening.

The unboxing process must be without cuts.

The product defect or mismatch must be clearly visible.

Return requests without a proper unboxing video will not be accepted.

Refund Policy :

Refunds will be initiated within 3–7 business days after inspection.

Refund will be credited to original mode of payment.

Bank processing times may vary.

Shipping Charges :

Original shipping fees are non-refundable.

Shipping will be refunded only if item received is damaged or incorrect.

Exchange Eligibility :

Exchanges allowed only for defective or incorrect items delivered.

Exchange subject to stock availability.

Item must be unused and in original packaging.

Mandatory Unboxing Video For Exchange :

Video must show sealed package, full unboxing and proof of defect or wrong item.

Requests without valid video proof will not be accepted.

Reporting Damaged Or Incorrect Items :

Notify within 24 hours with unboxing video and photos.

Requests after 24 hours or without proof may not be eligible for refund or exchange.